RMA Request

To obtain an RMA number, please complete the following form. Be prepared with the details regarding your specific RMA request, safety decontamination, and end user information.

Please note our new policy:

Upon submitting your form, you will receive your RMA number and instructions for return within 24-48 business hours Monday -Friday.  We will require a Purchase Order or Credit Card payment for our evaluation fee of $760 which is 2 hours at our current labor rate.  Once the evaluation is completed, you will receive a quote for the repair.  If you select to have the repair completed, you will not be charged the evaluation fee.  If you opt not to have the repair completed, you will only be charged the evaluation fee.  If you are paying by credit card, please note that the card will not be charged until we have received the approval for the total repair cost.

Please send your Purchase Order for the evaluation to PI.Aftermarket@ametek.com or you can ship the PO with your instrument.  Please note that this PO will need to be received prior to an evaluation being performed.



 





*We will not accept delivery of any equipment that has been radioactively or microbiologically contaminated without written evidence of decontamination.
 


 
 



 




 








Complete name(s) and address(es) of the Owners of the End User, and percentage of ownership interest(s)

















We hereby guarantee that the information in this declaration is correct and complete, l, the undersigned, am able to provide a true assessment, We are aware of our liability toward the contractor for damage resulting from incomplete or inaccurate details; we undertake to indemnify the contractor against third-party claims. We are also aware, irrespective of this declaration, of our liability toward third parties, which includes in particular those employees of the contractor who are entrusted with handlinq/repairinq the product.

** Buyer takes full responsibility Not to divert, transship, or re-export the above- mentioned products, in contravention to U.S. export laws and U.S. export regulations. Buyer also certifies that (a) the products will Not be used, directly, or indirectly, in any missile technology application, in any nuclear proliferation or in any chemical or biological weapons proliferation; and (b) to the best of the Buyer’s knowledge the above information is true and correct.
**Buyer takes full responsibility not to divert, transship or re-export the above-mentioned products in contravention to Canadian export laws and Canadian export regulations. Buyer also certifies that: (a) the products will not be used, directly or indirectly, in any missile technology application, in any nuclear proliferation or in any chemical or biological weapons proliferation; and (b) to the best of the Buyer’s knowledge, the above information is true and correct.

Federal Tax ID# (required for all US customers shipping instrument to Calgary facility)